At Carraw we treat all our guests as individuals, regardless of age, physical, intellectual or sensory ability. As a service provider, we strive to provide the best possible experience for all our guests and visitors through a policy of continuous monitoring and improvement of our facilities and training for our staff.
As a service provider, we are always conscious of our legal obligations under equality legislation. We aim not to just be compliant with our legal obligations, but to be able to deliver an outstanding experience which meets and, where possible, exceeds the statutory requirements placed on us.
As part of that commitment we seek to ensure that:
We encourage our guests and visitors, whether disabled or otherwise, to bring any accessibility issues to our attention. We will always welcome their input and will work to address their concerns, for their benefit and for the benefit of all our future guests and visitors.
To help you plan your visit to the property download our Accessibility Guide (PDF).
The above Accessibility Guide does not contain personal opinions as to our suitability for those with access needs but aims to accurately describe the facilities and services that we offer all our guests.