At Carraw we treat all of our guests as individuals, regardless of age, physical, intellectual or sensory ability. As a service provider, we strive to provide the best possible experience for all our guests and visitors through a policy of continuous monitoring and improvement of our facilities and training for our staff.
We endeavour to improve all forms of access to the Farmhouse and Lodge through access audits and a rolling programme of capital investment across both properties. We work to identify areas where improvements are required and implement reasonable solutions wherever possible.
As a service provider, we are always conscious of our legal obligations under equality legislation. We aim not to just be compliant with our legal obligations, but to be able to deliver an outstanding experience which meets and, where possible, exceeds the statutory requirements placed on us.
As part of that commitment we seek to ensure that:
We encourage our guests and visitors, whether disabled or otherwise, to bring any accessibility issues to our attention. We will always welcome their input and will work to address their concerns, for their benefit and for the benefit of all our future guests and visitors.
To help you plan your visit to the Farmhouse download our Accessibility Guide (PDF)
To help you plan your visit to Vesta View download our Accessibility Guide (PDF)
The above Accessibility Guides do not contain personal opinions as to our suitability for those with access needs, but aims to accurately describe the facilities and services that we offer all our guests.