We look forward to welcoming you. When you make your booking you are entering into an agreement with us. Please read our terms and conditions of booking below.

Bookings

In order for us to confirm a reservation, credit/debit card details are required to secure your booking. No payment is taken from this card unless you ask us to, or the booking is cancelled, or part cancelled within 10 days of the scheduled date of arrival or you do not show, or you use the card to pay on departure.

If you are unable to secure the booking with a credit/debit card then we require a cheque/postal order/bankers draft for the full amount of the stay. We will then send confirmation once the money has cleared. If a cheque used to cover payment is returned, we will cancel the booking and seek recovery of bank charges.

Cancellation by the Guest

A confirmed reservation is deemed to be a binding contract. In the event of any cancellation, or part cancellation within 10 days of the scheduled date of arrival, a cancellation charge of up to 50% of the balance due may be levied.

We will endeavour to re-let the accommodation for the period of the cancellation but for any part of the cancelled visit that is not re-let a cancellation charge of up to 50% of the balance due may be levied. In the case of goods, services, meals or drinks that are pre booked and remain untaken, no allowance refund or alternative will be made.

If you cancel Your Booking within 48 hours of the scheduled date of arrival or failure to arrive by any or all of your guests, on the agreed date of arrival, for whatever reason including illness, a charge equivalent to the total booking price that includes any supplements selected by you will be levied.

We take all Bookings in good faith, as we are unable to judge reasons for change, cancellation or non-arrival, guests are reminded that no exceptions to the above conditions will be made and that any booking made with Carraw Bed and Breakfast for either accommodation or dinner (verbal or written) forms a legally binding contract. For this reason we advise that you take out a suitable insurance product to cover against unexpected costs such as cancellation fees.

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Cancellation by Us

Should it become necessary for us to cancel a booking we will contact you immediately. Any payments made will be refunded in full. Should you wish to, we will attempt to book you into another local bed and breakfast of the same or lower Visit Britain grading in a similar standard of room. Should this establishment be more expensive than Carraw Bed and Breakfast, we will pay the difference for the first night of your stay.

Car Parking

A car park is available for guests’ use at the side of the farmhouse. Cars parked here are at owners risk.

Change of Room

If a booking is taken out for a specific room and the room reserved is rendered unusable via circumstances beyond our control, we reserve the right to transfer the booking to an alternative room.

Damage and Missing Items

Carraw Bed and Breakfast reserves the right to charge for damage and missing items.

Evening Meal Reservations

Evening Meals are available each evening. Please telephone or email in advance to book an evening meal and notify us of any special dietary requirements. All meals are prepared to order and therefore we require a minimum of 24 hours notice.  Without pre-ordering we will unfortunately not be able to provide a meal on the day of arrival.

As evening meals are purchased for and prepared to order, if an order is placed and cancelled after 12.00 noon on the day of dining or not taken for any reason, the full cost of the meal will remain payable.

Pets

Pets are not permitted in the house or on the adjoining land. Well behaved assistance dogs are welcome.

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Room Availability

Rooms are available for guests from 4.00pm on the first day of their stay. Check-in times prior to those specified must be confirmed with us prior to arrival. Rooms should be vacated by 10.00am on your last day.

Keys

You have access to the building and your room 24 hours a day throughout your stay using a set of keys given to you when you register on arrival. You have full responsibility of these keys for the duration of your stay. Lost keys will be charged at £10 per set.

Smoking

Smoking is NOT permitted within any part of Carraw Bed and Breakfast. Please note that offending guests may be asked to leave immediately and may be liable for professional cleaning of any room(s) and any outstanding balance of nights booked but not taken through early departure.

Termination Policy

Carraw Bed and Breakfast reserve the right, at its discretion, to terminate, without notice, an individuals stay where deemed necessary through unacceptable behaviour or as a result of actions which are likely to endanger or offend others (Please note that non compliance of our non smoking policy may constitute termination). In such circumstances any outstanding account must be settled, no refunds will be made.

Payment

Payment is due on the morning of departure and we accept the following credit and debit cards

as well as cheques (with guarantee card) and cash.

Data

Any data gathered during the course of a booking may be held on computer.

For further information or to make a reservation please click here

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